Privacy & Disclaimer

The “Data Controller”

For the purposes of Art. 13 of the Privacy Code (Legislative Order 196/2003) and of European Regulation 679/2016, the Data Controller for the processing of your personal data is Vibrostop at its registered office in Milan. Vibrostop accordingly gives you notice that the personal data it gathers, whether or not in connection with existing and/or future legal relationships, are processed in accordance with the provisions referred to above. In relation to such processing this Notice from the Data Controller provides you with the following details.

What kinds of data are processed?

Personal and identifying data as defined in Art. 4, as well as data relating to any information whatsoever about a natural or legal person, public authority or any other body, association or organization charged with periodically making safety back-ups of data banks, identifying data, data relating to traffic and anonymous data. Also browsing data, IT systems and software procedures used to operate this website which could, in the course of their normal operation, gather your personal data the transmission of which is implicit in the use of Internet communication protocols. The data could be used for establishing responsibility in the event of any computer offence that damages the website, or in the case of an official request by the authorities.

Can I choose whether to provide my data?

Except as specified in the case of browsing data, the user is free to provide the personal data shown on the request forms or otherwise indicated in the “Contacts” section for the purpose of asking us to send information or other messages. If you do not provide these data you may not be able to get the information you ask for.

What purposes do you process my data for?

The purposes for which the personal data are processed are as follows:

  1. the proper conducting of our legal relationships with you, now and/or in future;
  2. the performance of our legal obligations in connection with those legal relationships;
  3. customers’ commercial requirements;
  4. complying with regulatory, accounting and/or tax obligations;
  5. the protection of contractual rights;
  6. in-house statistical analysis in aggregate, anonymous or at all events human-readable form;
  7. marketing activities involving the sending of material for the Data Controller’s promotional purposes similar to those involved in the existing relationship.

Subject always to our commitments in the section below entitled “Who will my data be communicated or broadcast to?”, personal data are processed at our registered office as above, by the Data Controller’s employees or freelance staff, or on the premises of external Data Processors.

How are the data processed?

Users’ personal data are processed by the Data Controller in accordance with the data protection principles laid down by current privacy laws and regulations.

Personal data will be processed in the form of hardcopy (paper), computer records and data communications, and will be saved in suitable data banks. Operators expressly designated by the Data Controller as in-house or commissioned Data Processors will have access to those data banks; they will accordingly become aware of their information content, and will be able to carry out data processing operations as defined in Art. 4 (Definitions) of the Privacy Code and Regulation 679/2016.

What data do I have to provide?

Provision and processing of data are mandatory in relation to purposes 1, 2, 3, 4, 5 above, which relate to contract performance; as a consequence, failure to provide data for those purposes could make it impossible for the Data Controller to carry out the contractual relationships themselves or its legal obligations. Provision of data for purposes 6 and 7 is optional.

Data provided voluntarily by the user.

The optional, explicit and voluntary sending of e-mails to any of the addresses shown on this website will necessarily mean we come into possession of the sender’s address (which is needed for us to respond to requests), as well as any other personal data included in the e-mail.

Who will my data be communicated or broadcast to?

In relation to the purposes indicated above, the data may be communicated to the following persons and/or categories of person, or may be communicated to corporations and/or individuals, in Italy or other EU member states, which provide services, including outsourced services, on behalf of the Data Controller. To be quite clear, these may include:

  • companies which work with the Data Controller;
  • companies belonging to the same group as the Data Controller
  • accountants, tax offices and other firms or public bodies, to comply with statutory or regulatory obligations;
  • Regulators and/or other competent authorities, to discharge legal obligations;
  • legal advisors and other consultants, for the protection of contractual rights.

For how long do you keep/process the information?

The data will be kept/processed for as long as necessary for carrying on an existing commercial relationship and for ten years after the date when the data were gathered. Unless the Data Subject orders otherwise, the data will automatically be deleted from the server at the end of the tenth year.


HTTP cookies (more commonly called “web cookies”, “tracking cookies” or simply “cookies”) are lines of text used for automatic authentication, session tracking and storing of specific information about users who access the server, such as for instance their favourite websites, or, in the case of online purchasing, the contents of their “shopping basket”.

Specifically, cookies are short text strings sent by a server to a Web client (often a browser) and sent back (unchanged) by the client to the server whenever the client accesses the same part of the same web domain.

An Order issued by the Privacy Regulator (Order n°229 of 8 May 2014) distinguishes two broad categories of cookie “technical” cookies and “profiling” cookies.

Technical cookies

Technical cookies are used only “to enable the transmission of a communication over an electronic communication network, or to the extent that they are strictly needed by the provider of an Information Society service which a subscriber or user has explicitly asked it to provide” (see Art. 122(i) of the Code).

They are not used for any other purpose, and are normally set directly by the website owner or manager. There are various sorts: browsing cookies and session cookies, which together help ensure that the website can be browsed and used successfully (for instance, by making it possible to complete a purchase or authenticate the user’s access to a restricted area); analytics cookies, which are similar to technical cookies when used by the website manager itself to gather information (in aggregate form) on the number of users and how they move around the website; and functionality cookies, which enable the user to specify certain settings for browsing the site (language for instance, or the products selected for purchase) so as to improve the service to the user.

The users’ prior consent is not required for these cookies to be set, though they must still be offered the Statutory Notice required under Art. 13 of the Code: if the website manager uses only these kinds of cookie it may provide that Notice in whatever way it sees fit.

Profiling cookies.

Profiling cookies are designed to create user profiles and used to send advertisements that match the preferences shown by the user in the course of browsing the Internet. Because such devices have so great a potential for invading users’ privacy, European and Italian regulations require users to have been duly informed of their use and to have given their consent in proper form beforehand.

Each domain or part of a domain which is visited with the browser can set cookies. Because a typical Web page (a online newspaper page, for instance) contains objects from many different domains and each of them can set cookies, a web user’s browser will usually harbour hundreds of cookies. Their purpose is to record data; but they are also sometimes designed to track information relating to the user’s experience, to keep the user logged in while moving from one page of the website to another, to save preferences or other details which the user has already entered (username, password, etc.), and to track the user’s tastes and preferences so as to determine whether or not to display particular targeted marketing messages. Restrictions on their use will certainly affect the user’s status while browsing; blocking them or deleting them from the browser cache could make some of the web application’s services unavailable. The website might make use of “third-party cookies” enabling information to be gathered on visitors such as key words (search terms) used to arrive at the website, and websites visited previously; for such cases a Statutory Notice explaining how Vibrostop uses cookies can be viewed here. Vibrostop’s website may use stored cookies and/or session cookies: stored cookies remain live even after the browser session has closed, to give the user quicker access next time to his or her own preferences as set in an earlier session, while session cookies only last for the duration of the particular browser session in which the website is visited, and are deleted when the session ends.

Your rights as Data Subject

In relation to all the data processing described above you can exercise your rights under Art. 7 of the Privacy Code by contacting Vibrostop at its registered office in Milan, e-mail